Electronic Bill Presentment and Payment (Advanced and Emerging Communications Technologies Series)
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Book Description
Companies are turning to electronic bill presentment and payment (EBPP) to reduce costs associated with paper-based billing processes and to streamline payment response time. Meanwhile, given the mass appeal of the Internet, customers have adopted EBPP for the convenience of online reviewing and payment. Electronic Bill Presentment and Payment presents the essentials about this new way of viewing and paying bills. The text explains how to use it to save time and money for service providers and customers, and implement value-added capabilities that can help improve customer care and customer relationship management on behalf of service providers.
Book Info
Text presents the essentials about electronic bill presentment and payment, a new way of viewing and paying bills. The author defines basic business models, allocates the right tools to each of the models, and differentiates between the needs of principal industries. Includes illustrations, list of acronyms, and index.
Electronic Bill Presentment and Payment (Advanced and Emerging Communications Technologies Series),Kornel Terplan,CRC,0849314526,Accounting - General,Business / Economics / Finance,Computer Books: General,Computers,Corporate Finance,Data Transmission Systems - General,Data processing,Database Management - General,Electronic funds transfers,Invoices,Payment,Programming - Systems Analysis & Design,Business & Economics / Information Management
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